Open DOC File

Information, tips and instructions

Cannot open DOC file

If you find a case when you are editing a Word file in Microsoft Office 2007, 2010, 2013 or 2016, and it suddenly refuses to open and you get the following error:

'Cannot open the file because there are problems with the content'

This error generally indicates that the data inside the file is corrupted the format of the file is incorrect. Below we will give our tips on how to fix this problem and recover the Excel file.

Solutions to the error 'The file cannot be opened because there are problems with the content'

The error message "The file cannot be opened because there are problems with the content" prevents users from accessing their Office documents as DOC files, and generally means that their file is corrupted. There are solutions for this error that in most cases are effective and here we present them:

Use the Open and Repair function to open the Word document

  1. Open Word.
  2. On the File menu or Microsoft Office Button, click Open.
  3. In the dialog box, click to select the blank Word file.
  4. Click the down arrow on the Open button, and then click Open and Repair. On Mac OS system select "Repair" in the "Open" combo box and then click "Open" button. The built-in "Repair" function of Microsoft Word will solve the problems or corruptions that are detected in the documents
  5. The file should be repaired. If the problem persists you can select "Recover Text" option in the "Open" dialog instead of the "Repair". With this option Microsoft Word will try to recover text while skipping potentially corrupted format.
This built-in function of Microsoft Word will solve the problems or corruptions that are detected in the documents.

Use Google Docs to open the Word document

  1. Send the corrupted Word file to your Gmail account.
  2. Click the attachment to open it in the Google Docs preview.
  3. Click on 'Open with Google Docs'. The document should be opened and viewed.
  4. Click File> Download As> Microsoft Word (DOC)
  5. Use Microsoft Word to open the document you just downloaded.

Use some Word recovery software to recover DOC document

Except for the above two solutions, there are also several third-party Word file recovery online services, for example: